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Updated 3 months ago

Error! Couldn't initiate the chat. () & Error! Could not reach server. Check your connection.

Hi,

I had an issue on my Oracle VPS Ampere flex and I had to re-install my docker again.... Due this is issue, I was forced to recreate my typebot containers again using the latest version, but I found the following issue in my builder and my viewer.

Reading the on the #self-hosters and related topics, the solutions seems to be easy, I just need to declare the NEXTAUTH_URL for both instances. But it's not working on my case :/

Any help or advice is welcome, cheers.
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7 comments
Can you provide the server logs? There should be a clear error there.

If you are self-hosting it with docker. Type this command in your terminal:

Plain Text
docker-compose logs


Paste all the logs here so that we can help you properly!
Hello Baptiste, if it could helps. I downgrade the docker image to 2.23 and it's working without problems
I also tried with this one "pull baptistearno/typebot-builder:next" and working well
Hello, I confirm that currently for me it works only when using the next version.
I also eliminate the:
extra_hosts:
  • 'host.docker.internal:host-gateway'
in the docker-compose file for both services builder and viewer
yeahh, I was trying with latest and 2.27 and had this issue
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