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Updated 5 months ago

Activating WhatApp business

At a glance

The community member has two chatbots on WhatsApp and is facing an issue where the organization is unable to add the number to the WhatsApp Business app due to an error. The comments suggest that a phone number cannot be tied to both an app and the WhatsApp Business app. The community members discuss that they would need to choose between using the number with the chatbots or the WhatsApp Business app. One community member suggests using a cheap phone number from services like Twilio as a potential solution.

Hi all. I have two chatbots on whatsapp, followed the instructions and its working well. Except now when the org goes to add the number to whatsapp business app it always says there is an error with whatsapp. Any ideas? thanks
B
K
4 comments
Yes, you can't have a phone number tied to an app and on WhatsApp business app as far as I know 😦
ohhhhh bummer so we have to pick one or the other? like number on WhatsApp business or connected to the app?
You can buy cheap phone numbers on Twilio and other services btw!
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