Basics Bugs

At a glance

The community member is experiencing issues with Typebot, a software they have installed on a VPS. The main problems they are facing are:

1. Inability to attach images to the stream, and failure to send PDF or video messages to the user.

2. When creating an input for the user to register their name, the name is registered, but when the variable {{name}} is called in the flow, it remains blank.

The community members in the comments suggest trying the following:

Check if the file explorer is opening properly when trying to upload files.
Wait a little longer after clicking "Upload file".
Ensure a storage server has been added, although this should not be the problem.
The issue may be related to the web browser, so try rebooting the PC or using a different browser.

There is no explicitly marked answer in the provided information.

bbrunosantos7.

Good evening, sorry for the English...

I'm trying some problems with Typebot, I installed it on a vps, everything's ok so far, but when I try to attach an image it doesn't attach to the stream, and when I try to send a pdf or video the message isn't sent to the user, another bug that what's happening to me is when I create an input for the user to register the name, it registers, but when I call the variable {{name}} in the flow it doesn't enter the user's name, it's blank, I'm new to this software.

7 comments

BBaptiste

So the file explorer does not open? Is that the issue?

BBaptiste

Can you try to wait a little bit more after clicking on "Upload file"?

bbrunosantos7.

@Baptiste That's right, that's the problem, even waiting for it doesn't load :/

mmichaelvips

@brunosantos7. do you have add a storage server ?

BBaptiste

Still that should not be a problem.

BBaptiste

I think the bug comes from your web browser that cannot open a file explorer

BBaptiste

Try to reboot your PC or use another browser

Add a reply

Share feedback, ideas and get community help

Basics Bugs