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Updated 5 months ago

Button not appearing

At a glance

The community members are discussing an issue where a button is visible in the preview mode of a bot, but absent in the published version. They try to troubleshoot the issue by checking the public ID, inspecting the published bot, and updating the embed library. However, the community members are unable to resolve the issue, even after trying different solutions such as deleting the package-lock file and node_modules, and reinstalling the packages. The community members are urgently seeking assistance to resolve the issue before a scheduled launch.

Useful resources
In the displayed sequence illustrated in the image, the button is visible in preview mode; however, it is absent in the published version.
Attachments
Screenshot_2024-02-20_103749.png
Screenshot_2024-02-20_103556.png
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16 comments
Can you provide a reproduction or at least a video recording?
That's strange, are you sure it's the same bot?
Can you double check the public ID embedded?
yes its the same id
The text in bubble appears but the button doesnt.
Attachments
Screenshot_2024-02-22_102508.png
Screenshot_2024-02-22_102514.png
Any chance I can have access to the published bot so that I try to inspect it and guess what's going on?
Sure, i have sent a mail
Basically none of the Inputs are working after the text buble "Thank You"
Ok I'm checking now
Oh you are using a version of the embed lib that is too old!
Can you go to the Share tab and follow the new instructions to embed your bot?
I am trying to use updated versions of @typebot.io/js and @typebot.io/react packages or you can say when I try to install both packages together , I got some breaking error from package side and am not able to resolve it.
I found these links to solve the issue, but this is not solved. Can you please look into it.

https://github.com/baptisteArno/typebot.io/issues/561
https://stackoverflow.com/questions/70964723/webpack-5-in-ceate-react-app-cant-resolve-not-fully-specified-routes/75109686#75109686
Attachments
package_json.png
chatbot.png
terminal.png
Can you delete package-lock file and node_modules and run npm install again?
Despite installing the most recent versions and subsequently reinstalling npm, even after removing node modules and package-lock.json, the same error persists. Please assist us in resolving this issue urgently, as we have a launch scheduled in two days.
Attachment
Screenshot_2024-02-29_151244.png
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