Can a WhatsApp bot reference the user’s number as a variable?
Can a WhatsApp bot reference the user’s number as a variable?
At a glance
The community member is setting up a WhatsApp integration for their staff to look up data about their work profiles. They want to maintain privacy and avoid using email, name, or OTPs as verification methods. Instead, they are hoping the WhatsApp integration can use the phone number sending the message as a variable to look up the employee in their database, as this would be sufficient verification that the person is who they say they are.
In the comments, another community member suggests that the information the original poster is looking for may be found in the Typebot documentation on the WhatsApp integration and contact information.
Hi. I’m yet to set up the WhatsApp integration but need to know this before proceeding.
In my use case, staff can use the bot to look up data about their work profiles.
But I want to maintain privacy. Email or name isn’t enough of course as anyone can provide that see their colleague’s data.
I also want to avoid OTPs just because they add friction and it’ll mean an OTP for every use.
Instead, can the WhatsApp typebot integration have access to know the number that is sending the message and use that as a variable in the flow? I’m hoping I could then use the number to look up the employee in our database, and the number is all the verification I’d need the person is who they say they are.
