ChatGPT replies Load Failed

At a glance

A community member reported a load failure issue. The logs showed that the system was working normally with PostgreSQL connections until June 20th, when it started experiencing 401 Unauthorized errors. The issue continued into July with DOMException OperationErrors related to cipher job failures in the bot-viewer component.

Despite no settings changes being made, the errors continued in a loop. The issue was ultimately resolved when a community member discovered that the APIs had been moved under legacy, and adding new credentials fixed the problem. Another community member indicated that the ability to update credentials across all projects would be coming soon.

Useful resources

CCosmicSound

{
"message": "Load failed"
}

12 comments

CCosmicSound

Here is entire logs lines, since the time of occurence: https://bin.uhl.cloud/?56617d758047c28b#5avbgo78EnVuFCs7A5stQEApLCcH3ppmht2bTNhsC7Dx

CCosmicSound

Plain Text

2024-06-04T14:00:10.014424408Z  ✓ Ready in 1298ms
2024-06-04T14:04:21.966983768Z prisma:info Starting a postgresql pool with 17 connections.
2024-06-04T14:04:26.208648110Z prisma:info Starting a postgresql pool with 17 connections.
2024-06-20T04:03:27.336709045Z Something went wrong HTTPError: Request failed with status code 401 Unauthorized

CCosmicSound

One can see the Date was all good from 06-04 until 06-20 when suddenly this issues kept repeating.

CCosmicSound

Plain Text

2024-07-08T10:12:11.792277451Z ⨯ DOMException [OperationError]: The operation failed for an operation-specific reason 2024-07-08T10:12:11.792499816Z at new DOMException (node:internal/per_context/domexception:53:5) 2024-07-08T10:12:11.792505507Z at __node_internal_ (node:internal/util:670:10) 2024-07-08T10:12:11.792508285Z at AESCipherJob.onDone (node:internal/crypto/util:430:19) 2024-07-08T10:12:11.792510771Z at AESCipherJob.callbackTrampoline (node:internal/async_hooks:128:17) { 2024-07-08T10:12:11.792513408Z [cause]: [Error: Cipher job failed] 2024-07-08T10:12:11.792515867Z } 2024-07-08T10:14:25.073563275Z ⨯ DOMException [OperationError]: The operation failed for an operation-specific reason 2024-07-08T10:14:25.073601086Z at new DOMException (node:internal/per_context/domexception:53:5) 2024-07-08T10:14:25.073605187Z at __node_internal_ (node:internal/util:670:10) 2024-07-08T10:14:25.073607793Z at AESCipherJob.onDone (node:internal/crypto/util:430:19) 2024-07-08T10:14:25.073610349Z at AESCipherJob.callbackTrampoline (node:internal/async_hooks:128:17) { 2024-07-08T10:14:25.073612870Z [cause]: [Error: Cipher job failed] 2024-07-08T10:14:25.073615361Z }

CCosmicSound

This is the bot-viewer part of errors from today

CCosmicSound

All my attempts to debug it, keeps in a loop: last bot-viewer issue was:

Plain Text

2024-07-08T12:28:16.469855128Z ⨯ DOMException [OperationError]: The operation failed for an operation-specific reason 2024-07-08T12:28:16.469899335Z at new DOMException (node:internal/per_context/domexception:53:5) 2024-07-08T12:28:16.469905460Z at __node_internal_ (node:internal/util:670:10) 2024-07-08T12:28:16.469908830Z at AESCipherJob.onDone (node:internal/crypto/util:430:19) 2024-07-08T12:28:16.469911978Z at AESCipherJob.callbackTrampoline (node:internal/async_hooks:128:17) { 2024-07-08T12:28:16.469915176Z [cause]: [Error: Cipher job failed] 2024-07-08T12:28:16.469917964Z }

CCosmicSound

No changes were made to settings or anything that could had resulted in such behaviour.

BBaptiste

Try to add a new credentials

CCosmicSound

Is there a way to update credentials accross all projects?

CCosmicSound

Ok this seems to work, I just noticed they have moved all previous APIs under legacy, all good now. Thanks

BBaptiste

Coming soon !

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