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Updated 10 months ago

Choice WhatsApp - Test

Hi guys the choice feature isn't working when I ask it to test on whatsapp, typebot calls my number but when I type something it doesn't work on choice.
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26 comments
Hi.
Show the whole flow.
Yes, that's probably what's after this that is failing!
@Baptiste Hello, It's not that on the web channel it works perfectly on my WhatsApp too, just in the test it doesn't.
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I need a way to reproduce !
Can you tell me how I can reproduce the bug ?
@Baptiste, Of course, build a flow and put an input in the variable and use if it contains 1, show an ok message and if it contains 2 hi and click on test -> whatsapp, you will receive the active message from the typebot and when you type 1 it stops responding.
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@Baptiste in the web
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@Baptiste
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Have you tried with equal instead of contains ?
@Baptiste yes not working 😦
I could not reproduce.
Have you tried my example? Can you share your bot so that I can easily try ?
@Baptiste I tried your example but it wasn't available
I recommend you to add a Text Bubble printing something like | {{ escolha }} | just after the collect block.
and also add a path to the else, oo know if it's not comparing correctly or just getting stuck.
PS: Do not forget to hit "publish" after editing.
@Vilela™ I tried and it still doesn't return anything just an empty message, I believe there is a bug in the try on WhatsApp...
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Will try it out in 30 min 🙏
I'm just confused... I've duplicated your bot and it just works
Can you maybe record a video to show us the issue?
So we chat by direct message and found out that even though @Adilmar Dantas used his 9 digits brazilian number, WhatsApp communicated to Typebot his 8 digit phone number.

It seems then the preview can only work if you directly use your 8 digit phone number on Typebot
Perfect, this is an exception in Brazil.
This will be a huge problem, some new numbers already have 9 digits, others old still with 8 digits
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