Flows that used to work stopped without any changes in the bot. In the last few days our bot stopped working normally. There wasn't any change in the bot that explain this behavior. We have a self-hosted Typebot, version 2.28.2, same version since September and we observe that the filter component, in some tasks, stopped working and the flow "dies" when arrives in this specific component. I can send you a DM with a video attached showing step by step of a flow that was working since September.
We have noticed this behavior in two cases, onde critical happened today, where created an incident where the bot stopped working for all customers. We didn't have any changes in the bot, one flow stopped to work properly and impacted many customers. We had to disconnect the entire flow to keep the bot available for customers, but we still haven't found any explanation for this specific behavior and error.
Please, guide us on how to investigate or fix this issue. Thank you
If you didn't touch anything and it used to work then I can only think of one of your API that changed? Since it seems you are doing a lot of HTTP requests
Yes, we couldn't find any error in the logs! The APIs are normal. This error happened in 2 tasks. One task we still have a problem, the other task I could fix simply by "recreating the component". I tracked each step and noticed that the bot "broke" at a condition component. I deleted that component and added new "condition" component, creating the same filter and then this task worked again. We still have one task, that we disabled for customers, that even recreating the component we could fix it.
Is there any tip or method that we could investigate more?
