Get data from a text

The community member has created a code that sends them all the customer data in the flow, and they are trying to make a script to take this data and put it in variables, but they are not succeeding. The comments suggest that the fullTicket variable is taking the data and throwing it into the text provided as an example, and the community member is trying to make a script to take the data from the text and put it in variables, but it is not working.

One of the community members suggests that the fullTicket variable may have been created during the flow or generated alongside the client. They also mention that according to the documentation, the setVariable function is only available in scripts executed on the server, so it won't work if the "Execute on client?" option is checked. They recommend using a variable block to define fullTicket by checking to run on the client side, and then using a script block running the setVariable on the server side. They also suggest remembering to always use JSON parse, since the variables in Typebot will always be converted to text or a list of texts before being saved in the database.