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Updated 2 months ago

Get option on Whatsapp list

Hello, I'm trying to send a list with the WhatsApp API, but when I select a list to send, I don't receive any response, what do I do?
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28 comments
Why don't you use the Buttons input from Typebot
It provides a way smoother experience than list
I'm curious why you would want to use a list
Hello! Because I need to send this type of list, and the Typebot button is just send buttons below the others, right? There will probably be more options in the future, for example, in the second image, I am using only Typebot buttons, but in Whatsapp there are a maximum of 3 buttons to send a list and after that it sends "...". Its possible to use the first list on Typebot?
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When i use the list, the collect don't save the message
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this already requested and you can tracking here https://discord.com/channels/1155799591220953138/1233425542985023488/1234408503439921162, the only solution for now if you want play with all interactive whatsapp message you need implement it with another 3rd party platform like make or n8n then integrate it with typebot API.

I guess why peoples prefer list message on whatsapp because we can write "description" to give user more clearly intruction than button.

and maybe for chatwidget reference, so far i saw haptik have many interesting real case for chatbot on company needs and this example to implement select mode @Baptiste what do you think about it?
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I really don't see the point of a list that takes full screen like this 🤔 It just makes the user click twice
Ok, I understand your point, but it's better to see all the options the user can select. With the typebot buttons it is working. Is this WhatsApp list a future typebot feature?
Even whatsapp list has option of only 10 items..
another suggestion is:
  1. Option 1
  2. Option 2
  3. Option 3
  4. Option 4
Enter 3 for selecting Option 3
once the user has chosen, mention it back:
you have chosen Option 3
But the option is typebot buttons? Or on whatsapp list?
Hmmm i got it!
I liked this, thanks!
cool, here is an example:
Oh Nice! Thank you!
I get the point. The original poster wants to "render" the button or the list inside the WhatsApp chat. Currently, when you put a button and try to render into WhatsApp chat, it appears like an emoji, without any function—the same for lists.

Personally, I prefer the "plain text" mode like @William have said. Getting these lists, buttons and other stuff rendered in WhatsApp chat is not straightforward.
Thank you @mikeninerbravog, i'm using the plain text now and it serves me well!
The menu list is really cool to use when you have a lot of items. The bot's UX is much better than 1. 2. 3. 4. 5. The user does not need to type more information, just click.

You can have a description for each menu option, you can categorize the options within the menu.

@Baptiste is it very difficult to make the bot interpret this response?
(I noticed that the people at Evolution API did it using a RowID and the menu works in Typebot. But i think is important to use at Official API)
No it would be definitely possible to implement but I really dont see the UX improvement
Menu list add another click + potential scrolling since it is not a compact view at all
Maybe thinking on Pc yes, but on Mobile its a good experience to have a menu during the flow.
Sometimes i think if this is a culture of my country.

Others platforms like manychat and botsailor have is native and the people uses a lot.

Im thinking to develop this with my team. If you have some direcions, will be great. Thanks!!
The people are using N8N to do that. 🥲
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