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Updated 6 months ago

Hi there! My bot does not scroll to the bottom of the chat automatically, how can i fix it?

At a glance

The community member's bot does not automatically scroll to the bottom of the chat. The comments suggest that the issue may be related to an iframe used in the bot's last message. Community members have tried various approaches, such as checking if the bottom is near the user's current scroll position, waiting for an event from the iframe, and using JavaScript to force the page to scroll down. However, there does not seem to be a clear solution, and one community member has indicated that they are not aware of a way to achieve the desired behavior.

Hi there! My bot does not scroll to the bottom of the chat automatically, how can i fix it?
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7 comments
It should auto scroll if the bottom is near the user current scroll position
Can you provide a recording of the issue?
The point is that my last bot message is an iframe. When I add another element below it, it doesn’t automatically scroll. However, I need an event from the iframe to move further. Is there a way to use JavaScript to force the page to scroll down?
No way to do that AFAIK 🙁
Thats strange as far we alreadt the feature to wait event from iframe
the scrolling absence could dramatically affect the conversion rate
Can you share a screen recording maybe it's a bug
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