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Updated 3 months ago

How can typebot prevent spam?

We are not self-hosting. Our team is using https://app.typebot.io/, and we conducted the following test: Within less than 24 hours, a user using the same real IP made over 1000 requests to Typebot. All of them were charged. Because of this, we would like to know what Typebot can do to prevent malicious spam?

7 comments

jjFalca

🆙

BBaptiste

Was that request made to the API?

BBaptiste

Or is the Remember user setting would have mitigate it? https://docs.typebot.io/settings/remember-user

AAlexander Falca

It's an application designed to answer consumer questions, like FAQ.

AAlexander Falca

What I'm trying to prevent is for a malicious person to open 4 different browsers on the same IP and keep sending repeated messages until all of my sessions (chats/mo) on Typebot are used up.

SSandrin

🆙

MMichael

You can save in a database the IP then make a filter.

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