The community members are discussing the capabilities of Typebot, a platform for creating chatbots. The original poster asks if Typebot is limited to flow-specific bots or if it has the ability to integrate human intervention, such as transitioning from a bot to a live customer support chat.
The comments suggest that the Chatwoot block can be used to enable this functionality, providing tools to manage conversations and customer relationships. However, it's unclear if the chat would seamlessly continue within the Typebot interface or if the user would be redirected to another site.
Some community members express confusion about the integration process and request more information on how to end a "flag flow" within Typebot. A community member responds that the loop is terminated when there are no more paths to follow in the flow, and no explicit termination is required.
There is no explicitly marked answer in the provided information.
In this scenario, does the user is transferred to another site, or does the chat seamlessly continue within the Typebot interface with the human replacing the bot?
Someone requested a feature to make calls to Typebot to perform a certain action so I guess in order to integrate it seamlessly into the flow that feature would be required.
