Share feedback, ideas and get community help

Updated 3 months ago

OpenAI/Ask Assistant has stopped working

After the update on Friday 4/12/2024, the OpenAI/Ask Assistant block stopped working. I tried creating a new block and it didn't work. When running, nothing happens and no error messages are shown. Anyone else having this problem? Any suggestions on how to resolve it?

8 comments

BBaptiste

Are you talking about app.typebot.io? Because I see that you are self-hosting but there was no release on 12th of April

BBaptiste

Can you provide a reproduction?

ddoug.leal

Baptiste, I'm using the free version (app.typebot.io). Today I tested again and the assistant started working normally again. Maybe it was some unavailability of OpenAI. Thank you anyway.

ddamian

My AI hasn't worked since April 12 either - it's a typebot activated by a shortcode within WordPress.

ddamian

However, it works fine for unique links and tests in typebot.

ddamian

For the record, there are no issues with accounts (payments, etc.) on openai.

Attachment

ddamian

We've found the cause: the shortcode is crashing. I inserted it as an iframe and it works fine.

BBaptiste

Can you update the WP plugin? That should fix the issue.

Add a reply