Restart the chatbot conversation in whatsapp

At a glance

A community member asks how to restart a WhatsApp chatbot conversation after a session ends, similar to the functionality available in test view. Initially, another member indicates this isn't possible, but it's mentioned that this feature will be implemented in a future update (referenced in a GitHub issue).

As a workaround, one community member suggests setting the timeout to 0.1 (which equals 10 minutes), after which the WhatsApp session automatically restarts due to inactivity. There is some discussion about whether this timeout is actually 6 or 10 minutes, as it appears to be 10% of an hour.

Useful resources

DDhaya

How to trigger restart the chatbot conversation like how we have it in test view. Once affter chat session ends, can we restart the session, so that user can initate the flow from afresh
#restart
#restart whatsapp

6 comments

BBaptiste

There is no way to do that unfortunately

BBaptiste

It will be possible with https://github.com/baptisteArno/typebot.io/issues/1592

DDhaya

Thanks @Baptiste How to handle this without code change, which means is there any control / block available to kill existing session

LLaRocca

I always set the timeout for 0.1 (10 min), so after 10 min without interation the whatsapp restart the session.

Attachment

LLaRocca

Not sure if this is 10min or 6min since it appears to be 10% of a hour, but doesn't matter, right? 😄

vvini_zaan

Hello @Baptiste, how are you?
I'm interested in this issue, do you have any updates on it?

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Restart the chatbot conversation in whatsapp