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Updated 6 months ago

Send marketing updates via WhatsApp

At a glance

The post inquires about the possibility of automating the process of sending marketing messages or updates to users on WhatsApp. A community member suggests setting up Google Tag Manager and Tracking to track events, and then using a simple HTTP call to a backend server or API to add the details to a database and send promotions via WhatsApp. Another community member thanks the suggestion and requests resources to implement the same, to which the first community member responds that they haven't done it themselves, but provides some general guidance on using Google Analytics and Google Tag Manager.

Useful resources
Is It possible to send marketing messages/ updates to users on WhatsApp?
The main focus is to automate the process.

If any user is likely to show interest in chatBot on the website, we intend to send relevant promotions to the customer via WhatsApp.
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5 comments
I'd suggest you set up Google Tag Manager / Tracking and add it to the bot to track events.

You can also add a simple HTTP call for specific actions to a backend server / api that you have to add them to a database > and send promotions via wattsapp that way after collecting details
thanks for suggesting
but could you send over some resources to implement the same if you have any?
I haven't done it myself.

What events are you specifically tracking?

You can use this for google analytics:
https://docs.typebot.io/editor/blocks/integrations/google-analytics
Google Tag Manager at the bottom of this page
https://docs.typebot.io/settings/overview

You would have to look into what actions to configure for your typebot
alright thanks, will look into it
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