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Updated 8 months ago

Stop/Pause Typebot Session

At a glance

A community member is using Typebot integrated with Evolution API and ChatWoot, and they noticed that the function to pause the session and interrupt the chatbot while a human is typing to the customer is no longer working. They are using the /typebot/changeStatus/{instance} endpoint to send the remoteJid and the status they want to change, but it is not working. The community members are seeking help to resolve this issue, but there is no explicitly marked answer in the comments. One community member mentions that this function was available in the recent past, but they do not know why it was removed. Another community member suggests that there is no official support for the Evolution API, and the issue should be addressed with them.

I`m using Typebot integrated with Evolution API and ChatWoot. A few days ago I notice that the function to pause session to interrupt the chatbot while a human is typing to the customer, just does not work anymore.

/typebot/changeStatus/{instance}

And I use do send the remoteJid + the status I want to change... but is not working... can someone help me?
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4 comments
Sorry i just want to follow your post cause it will be a great solution for human transition if typebot have that stop session feature
No problem, dude
Actually, we had this function in a recent past... Idk why they cutted it off
No official support for Evolution API. You need to see that with them
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