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Updated 4 months ago

Timer for a response

At a glance

The community member is trying to create a timer that allows the flow to continue even if the contact does not respond to the bot. They provide an example where the bot asks for the contact's name, and if the contact does not respond within 45 seconds, the bot should continue without the information. However, the community members in the comments indicate that this is not currently possible because the capture block cannot be empty. They suggest that the platform needs to be updated to include this functionality, and one community member recommends creating a feature request. There is no explicitly marked answer in the post and comments.

Hello, guys!

Im trying to create a timer that allows the flow to continue even if the contact does not responds the bot. For exemple: BOT: Whats your name?
Block to capture text
45 seconds timer

The contact does not answered, the bot just keep going whithout the information anyway.

Is that possible?
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4 comments
hi i already try this and its not working because capture block cant be empty
yeah... I notice that...

the plataform needs to be updated with this funcionality I guess
It would be nice! I suggest you create a #feature-requests
I am also looking for the same feature...!
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