Share feedback, ideas and get community help

Updated last month

Typebot to chatwoot

Hi, I need some advice. I would need to transfer the order ID from typebot to chatwoot. The user wants to find out what the status of his order is, he fills in the order ID and I need this order ID to be written into the chatwoot conversation so that I know immediately which order we will be dealing with.

Thanks a lot!

3 comments

BBaptiste

So you can't pass custom attributes directly like this on Chatwoot.

BBaptiste

But you can add the Result URL (https://docs.typebot.io/editor/blocks/integrations/chatwoot#custom-attributes)

BBaptiste

So your agent can check the result and check that variable value.

Add a reply