Share feedback, ideas and get community help

Updated 3 months ago

Typebot Viewer not inputting messages

Hello everyone, I'm with an issue in my Typebot instalation. Would like to check if anyone had any similar issue and found a solution.
Information:

Typebot selfhosted through Easypanel
Typebot version 2.25.2

Issue: After I publish my bot, I access the viewer and it does not register any input messages, also when I check the DB it also has a error message.
It was working once I've installed but suddenly stopped.
Some screenshots below:

1st image: DB screenshot
2nd image: Typebot Viewer screenshot

Obs.: I've also test with whatsapp integration and the error is the same.

Really appreciate any help πŸ™‚
Attachments
4eb05023-2237-49f0-8878-cfed7d635ce6.png
88e10598-5ad5-4082-9ebb-27891dc1e85a.png
g
A
3 comments
hey! i was with a similar problem. my typebot wasnt collecting user inputs in the flow and the flow stopped working once it hit a user input. i dont know if thats the issue ur facing tho.
i also have mine self hosted in easypanel. what solved it for me was that even though the installed version was 2.25.2, in the "source" in easypanel the version was 2. check yours and see if changing it to 2.25.2 solves your problem
Thank you so much, I was able to fix it changing to :latest in the source. πŸ₯³
glad i could help!
Add a reply
Sign up and join the conversation on Discord