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Updated 3 months ago

Unable to startchat

It fails with the chats we have installed via cdn script into a page
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27 comments
I had this same issue today. Inside your initStandard function, set the apiHost to "https://typebot.io"
So your code should read:
Typebot.initStandard({ typebot: 'your typebot ID', apiHost: 'https://typebot.io' })
Should be fixed now.
So sorry for the inconvenience. This bug was introduced lately as I am incrementally introducing the new chat API server
Now we do not have streaming on chatbots made with OPENAI πŸ˜– which make our chatbots delay 20 seconds on showing texts. It seems they are not working.
Ok I’ll check that asap. Does it work using the typebot URL directly?
Ok indeed I managed to reproduce the issue
I'm pushing a fix, it will be available in 5 minutes
now it's not rendering any message text in streaming. it only shows the buttons
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When will this bug be fixed? I too have been unable to serve bots with this error for 3 hours now.

Here's my error message:
{
"message": "Can't get streaming if hosted on Vercel"
}
@Baptiste Please, Baptiste, with this bug, our web and our chatbots are not working and we're in panic! Besides we have a chatbot focused on the Holy Week which had hundreds of users every day which is not working either, and we're going to loose the campaign we've working in for the last 6 weeks.
The way for now I solve is by create a HTTP block request instead of using the GPT block
Has this issue been resolved? I am still experiencing problems, with critical services being down for the second day and facing considerable complaints. @Baptiste
No, not solved yet. Critical situation here!
@Toni Matas how many GPT blocks do you have on your flow ?
Not many, just 3 or 4 per chatbot, but we have 8 chatbots live and I thought it seemed more prudent to wait for a fix before trying your solution, but we're going to loose Palm Sunday so we're very open to be helped! Streaming is key in these chatbots as text responses are long.
Very sorry about this
I will be able to investigate in 30 minutes
I was sure that my fix would work but it did not
I'm so sorry for stressing you, Baptiste 😒 but we did a chatbot for the Holy Week and it's just the days.
Man, that's totally understandable and that's 100% my fault.
I'm pushing a fix right now
And I will make sure this kind of event never happens again πŸ™
Next time for urgent requests make sure to use that section: https://docs.typebot.io/guides/how-to-get-help#if-this-is-urgent
I will get a real-time alert
Un grand merci, Baptiste, tu es le meilleur ! πŸ†
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