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Updated 6 months ago

whatsapp integration - invalid message. Please, try again.

whatsapp integration - invalid message. Please, try again.

At a glance

The community member is experiencing an "Invalid message. Please, try again." error when using WhatsApp, and is unsure if the issue is with WhatsApp or Typebot. Other community members suggest the issue may be on the Facebook side, and that the community member may need to complete the onboarding process. There is discussion around the "enable WhatsApp integration" toggle and how it affects the bot's availability on the web runtime. The community member has created a new bot specifically for WhatsApp.

Useful resources

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I had it working briefly but now I get this message: "Invalid message. Please, try again." Is this error from whatsapp or typebot? Any advice?

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14 comments

where are you getting this message ? in whatsapp customer side ?

yes

just testing it.

I think it's something on the FB side.

I think I need to finish the onboarding

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Yeah, this whole onboarding thing is a pain...

What does the enable whatsapp integration toggle do?

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i think it enable it ... 😳

https://tenor.com/view/confused-confused-face-confused-look-im-confused-im-so-confused-gif-16067865999736184254

So if you publish it without it being enabled?

Yeah, because your bot is also published on the web runtime (i.e. if you share your bot URL)

So you could decide to enable WhatsApp runtime or not

ohh

I've made a new bot just for whatapp.

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