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Updated 11 months ago

Whatsapp integration

While using the Whatsapp (official) integration, looks like the first user messages only starts the flow, but it's not collected. Even if my very first block is a Text Input Block. Is it possible to collect the very first user message from Whatsapp?

Also:
If the user sends a text message I get a text message.
If the user sends an file I get a URL (while using the Text Input Block).
But, if the user sends an image with a text, the text is lost. Any workarround to avoid this situation?
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19 comments
Typebot is an excellent platform, but in relation to integration with WhatsApp there are still many small details missing.

I think it's useful for simple automations, but if you're looking for something more complex, try using Messagebird, it's excellent for WhatsApp in the sense you're looking for.

I use Messagebird for create smart flows and huggy.io to talk with the customer on a inbox, these 2 platforms can work together.
That should work actually
I’ll try to reproduce
That’s a good use case (text + image) can you create a GitHub issue for that ?
Beside live chat feature what’s missing on Typebot ? List it all and I’ll make sure to implement it
I managed to reproduce the first message issue (GH issue: https://github.com/baptisteArno/typebot.io/issues/1168). Will push a fix ASAP.
Thank you.
Have you tried to sent a text with an image in the same message?
I know that this is currently not supported!
My bad that's not the same feature
It works for text messages but persists in the case of file uploads.
Still not implemented
Doing my best to prioritize things
I was talking about this specific (closed) issue about the first whatsapp message:

The error persist if the first message is media.
Can you open an issue for that?
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