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Updated 3 months ago

Whatsapp send message

At a glance

The community member is having an issue integrating their Typebot flow with WhatsApp. They are able to receive messages in the Typebot, but the flow is not sending messages to WhatsApp. Other community members suggest that the issue may be related to not having a configured trigger for the flow to start, and that the first message sent needs to be a template rather than just text. There are also comments about issues with the Meta (WhatsApp) integration, such as "Messages may be unavailable" and the Typebot not responding to the configured number. The community members are trying to troubleshoot the issue and determine if the request to Meta is failing.

Hello, I'm having a problem integrating with whatsapp, my flow is not sending messages but I'm receiving messages in the flow
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9 comments
did you set a trigger ?
in typebot ?
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yes, In fact, as a first message you cannot send a text, it needs to be a template, unless the customer starts the conversation first
For the flow to start, you need to configure a trigger
@Arthur you can do it just here
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in meta i have this problem with my test number:
Messages may be unavailable.
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my flow start i recive message in typebot but typebot not send message to whatsapp
I am facing the same problem.
I can send a message via WhatsApp to the configured number, the typebot receives the message but does not respond to my number.
I would like to know if there is any way to analyze the process completely, to identify what is happening. In other words, I would like to know if the request to the Meta is failing.
I installed typebot on my server using an installation manual.
I want to integrate my WhatsApp with Typebot. My issue is that when a customer provides their phone number in Typebot, a message should automatically be sent to their WhatsApp number. sent to the customer's WhatsApp number? Is it possible?
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