Whatsapp Zapier Bug

At a glance

The community member is experiencing an issue with their flow on WhatsApp, where the Zapier block appears to be running multiple times, causing the flow to loop. The community members in the comments have identified that this is a known issue with WhatsApp when executing long-running blocks like OpenAI. The issue is that WhatsApp thinks the process did not work and executes it again, up to 5 times. The community member working on the infrastructure is aware of this issue and is planning to deploy a fix this week.

Useful resources

JJM

I have a flow with blocks running in the following order:

Text Input block
Zapier block
Generate speech Open AI block
Display image
List buttons

and the flow continues.

The problem is, in Whatsapp, when the Zapier block runs, it continues until the list buttons step, and then appears to return to the Zapier block and start from there again. It does this several times (maybe more, I'm not sure, I didn't wait to check and just restarted the Whatsapp chat in case it was an infinite loop).

I'm suspecting it's the Zapier step it's going back to each loop because I can see in Zapier that the associated zap got triggered two or three times.

5 comments

BBaptiste

There is indeed an issue currently with WhatsApp when you execute long running blocks like OpenAI etc...

BBaptiste

Since it takes a long time to process, WhatsApp thinks it did not work so it executes the process again (up to 5 times).

BBaptiste

I'm currently working on an infrastructure change to fix this.

BBaptiste

It will be deployed this week hopefully!

BBaptiste

This is being tracked here: https://github.com/baptisteArno/typebot.io/issues/1154

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Whatsapp Zapier Bug