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Updated 3 months ago

{{WP Email}}, {{WP User}} etc. - No data is being collected.

At a glance

The community member is experiencing an issue with a WordPress plugin, where data is no longer being collected via certain variables. The issue is urgent and the community member is seeking confirmation and a resolution. Other community members suggest there may be a problem with the Typebot plugin, and request more information about the issue and the community member's website to investigate further. The community member provides a link to their website and the Typebot link, and indicates they are on the Pro plan and the feature is not working, causing serious issues for their business. However, no definitive answer or solution is provided in the comments.

Useful resources
No data is being collected via the above variables. I'm currently using a WordPress plugin, and it worked fine until last week.
This issue is very urgent. I'm looking forward to your confirmation.
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9 comments
I think there's a problem with the typebot plugin of Wordpress.
What is the problem exactly?
It does not collect these variables?
Can you provide your site so that I check what is potentially wrong?
We're on the Pro plan. The feature is not working and is causing serious CS for our business. I would appreciate a quick resolution.

https://studymini.com/typebot-test-page/
Typebot link: https://app.typebot.io/typebots/cm2jqcyhi0001g3xmxm93xhiq/edit
On your website, since the user is not authenticated, then WP Email is empty. That is expected.
Do you confirm that the bug is still happening?
I am still experiencing that issue.
On your website, since the user is not authenticated, then WP Email is empty. That is expected.
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