Hello. I'm new to the chatbot world and I'm trying to build a customer service chatbot. My question is: What is the benefit of using Typebot alongside Zendesk rather than just using Zendesk AI Agents to build a customer service chatbot?
Hey @Baptiste Thanks so much for the reply. Is there some resource I can consult to learn more what these options are and what kind of flexibility? Sorry to be a pain. As I said I'm new to the Chatbot world.