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Updated 2 months ago

Error when trying to change the workflow url

At a glance

The community member is facing an issue when trying to change the URL of their typebot workflow. They are getting an error that the "ID is already taken", even though there is no other typebot with the same URL. The console is also returning a TypeError: Cannot read properties of undefined (reading 'toString') error.

The comments suggest the community member should check if the URL is already taken, try clearing the browser cache, and test in another browser. They have tried variations of the URL, but it still doesn't work. Another community member suggests the issue may be related to the third-level domain, and the community member may not be able to assign other URIs to their domain. The community member is advised to check the server logs for any errors.

Hello, I'm facing a problem when trying to change the url of my typebot workflow. I'm getting the error "ID is already taken", but there is no other typebot with the same URL. When I look at the console and see what is being returned, I'm getting the following error: TypeError: Cannot read properties of undefined (reading 'toString')
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4 comments
How are you sure that's not already taken?
Have you deleted your browser's cache (thinking that name you want to use could be one of your previous tests)
Have you tried with an other browser?
Try to set name you want with a little variation so to verify that works
Any variation does not work, I have also tested it in other browsers
Ah ok you missed info that url was not of typebot but is related to your third level domain so it is different.
You already have assigned your url between the domain so I do not think that you can assign others uris to your domain.
I've never tried and now I'm not on PC so to test it.
Have you properly set DNS?
Can you check the server logs? Any error here?
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