The community members are discussing how to finish an ongoing session of a user in a self-hosted application. The original poster wants to be able to finish a user's session externally, for example, if the user gets stuck in a loop, so that the user can start a new session. The comments suggest that manually deleting the session from the analytics/results page may be a way to achieve this, but it is not an automated option. Some community members mention that modifying the code to remove the session record from the database may be a solution, but this would require custom development. Overall, there does not seem to be a clear, out-of-the-box way to finish an ongoing session using an API request or similar method.
is there a way to finish an ongoing session of an user? for example, if the user is in the middle of a session, i want to finish it so the user can start it again. is there a way to do it using an api request or something like this?
You need to modify the code, you need to find the chatSession you want to stop in ChatSession table and just remove the record for it, this will make the session restart automatically when the user interacts with the chatbot again. I think you'll have to add an endpoint for it yourself
