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Updated 5 months ago

Is there any way to collect a user variable via text input without blocking the flow?

At a glance

The community member is looking for a way to collect a user variable via text input without blocking the flow of their application. They want to be able to trigger a message if the client takes more than "x" minutes to respond on WhatsApp, and end the chat with a personalized message if the client exceeds a certain time without responses. However, the community member understands that this may not be possible because the text input bubble blocks the flow, preventing them from performing periodic checks to evaluate user engagement.

The comments indicate that there is currently no way to do this, but a community member has created a feature request on the Typebot.io GitHub repository. Other community members have expressed interest in this feature and have shared that they have some ideas for it as well.

Useful resources
Hello everyone!

Is there any way to collect a user variable via text input without blocking the flow?

My scenario is as follows: if my client takes more than "x" minutes to respond on WhatsApp, I would like to trigger it again to keep him engaged in the chat, and if he exceeds a certain time without responses, end the chat with a personalized message.

From what I understand, this is not possible, because the text input bubble blocks the flow, so I cannot perform periodic checks to evaluate user engagement.

Is there any way to solve this?
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4 comments
No way to do this for now!
Ohh, interesting!

Thanks for the feedback @Baptiste
I like this one a lot too! @Baptiste hope you do it soon I have some ideas for this too!!!
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