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leonardojacomussi
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leonardojacomussi
Offline, last seen last month
Joined September 13, 2024
Hello everyone!

Is there any way to collect a user variable via text input without blocking the flow?

My scenario is as follows: if my client takes more than "x" minutes to respond on WhatsApp, I would like to trigger it again to keep him engaged in the chat, and if he exceeds a certain time without responses, end the chat with a personalized message.

From what I understand, this is not possible, because the text input bubble blocks the flow, so I cannot perform periodic checks to evaluate user engagement.

Is there any way to solve this?
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