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Paola Oliveira
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Paola Oliveira
Offline, last seen yesterday
Joined December 17, 2024
Estou com um problema, eu refiz meu prompt até entao ele estava funcionando corretamente, qualificando o lead e direcionando para a aula experimental, porém, agora ele está informando os horários sem completar a informação, estou usando o modelo gbt-4, já refiz prompt e nada//I have a problem, I redid my prompt until now it was working correctly, qualifying the lead and directing it to the experimental class, however, now it is informing the times without completing the information, I am using the gbt-4 model, I have already redid the prompt and nothing
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TypeBot Integration with AI Stopped Working

Hello!
I’m experiencing an issue with TypeBot integrated with AI in my proprietary omnichannel platform. Until two days ago, everything worked perfectly: leads initiated conversations via WhatsApp, and the integrated AI responded automatically. Suddenly, it stopped working.

Details:
Setup:

TypeBot is configured in Flowbuilder.
AI integration is linked to respond to WhatsApp conversations.
No recent changes were made to the flow or integration.
Issue:

Conversations start but the AI no longer responds.
Key Questions:
Could this be due to Free plan limitations?
Was there a recent update that affects AI integration on Free plans?
Do I need to check or adjust something in the source code or API integration?
Does the Chat Resets (29/200) impact the functionality?
What steps can I take to identify or fix this issue?
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