The community member is experiencing an issue with TypeBot integrated with AI in their proprietary omnichannel platform. Until two days ago, the integration worked perfectly, but suddenly it stopped working. The community member has several questions, including whether the issue is due to Free plan limitations, a recent update, or something in the source code or API integration. They also wonder if the "Chat Resets (29/200)" impacts the functionality and what steps they can take to identify or fix the issue.
In the comments, other community members provide suggestions, such as checking the "Create chat completion" settings, updating the source code due to a TypeBot update, and testing different AI models like GPT-4 or GPT-4-turbo. They also ask the community member to confirm if they are using a self-hosted TypeBot and if the API key they are using is active in their OpenAI account. The community member responds that they have an active integration with TypeBot, have tested different AI models, and the issue started last Thursday, where the TypeBot stops responding after the initial messages.
Hello! I’m experiencing an issue with TypeBot integrated with AI in my proprietary omnichannel platform. Until two days ago, everything worked perfectly: leads initiated conversations via WhatsApp, and the integrated AI responded automatically. Suddenly, it stopped working.
Details: Setup:
TypeBot is configured in Flowbuilder. AI integration is linked to respond to WhatsApp conversations. No recent changes were made to the flow or integration. Issue:
Conversations start but the AI no longer responds. Key Questions: Could this be due to Free plan limitations? Was there a recent update that affects AI integration on Free plans? Do I need to check or adjust something in the source code or API integration? Does the Chat Resets (29/200) impact the functionality? What steps can I take to identify or fix this issue?
Na realidade, sempre funcionou, acreditamos que por conta da atualização do typebot, o cod. fonte deverá ser atualizado, hoje nosso dev vai subir essa atualização e em caso de não resolução, volto a questionar aqui.
Sim, dentro do nosso sistema já temos integração com o Typebot, talvez o ponto que entra é a manutenção. Referente a chave/token, sim está ativa. Realizei o teste por gpt-4 e 4-turbo, ainda não funcionou. Acontece que, o typebot encaminha as primeiras mensagens do fluxo, e posterior já não responde mais. Isso está acontecendo desde quinta-feira passada, onde parou de funcionar
