I would appreciate your help with a Google Analytics (GA) implementation issue.
I've added GA tracking blocks in my chat flow (see attached screenshot) to capture events for Chat_Start and Chat_End. However, during testing, I noticed that both events are reported to GA, even if I haven't completed the chat.
Has anyone else encountered this issue or know why this might be happening? Any guidance on how to ensure Chat_End only triggers upon actual chat completion would be greatly appreciated!
