Most likely linked to your OpenAI account
try to add a credit card here
Hello, sorry I don't understand. What do you mean add a credit card?
I would like to know what could be the problem why OpenAI block won't work even after setting it up.
i'm using the basic chatbot
I think baptiste simply suggested to you that usually this kind of problem occurs when you try to use an open account at the credit card devoid.
Since every interaction with OpenaAi will have a cost, which you can look up here
https://openai.com/api/pricing/ it is necessary that your account have your credit card inserted and working
Hello Mario, thank you. I will check with the account owner about that but we are using a new pro account so it should at least work once but when I tried the new account it still won't work in testing.
Hi Baptiste, here it is, Thanks for getting back to me.
Hi Baptiste, here it is, Thanks for getting back to me.
This is not the right typebot it seems
it is one of the template, which part is wrong and what should I do?
Hello, following up on this. 🙂
Ok, I can't reproduce the error on my side.
Is there any chance you can create an OpenAI API key for that you will revoke right after I tested with it? (you can send it by DM)
Hello, I will ask permission first to the owner of the account. How can I DM you? It seems that messaging you directly is prohibited.
Hi, I already sent the API key through my email address sales@coaxbusinessmarketing.com
Hello, following up on this. 🙂
Thank you for the reproduction. I will make the front-end error clearer here.
You can revoke your token
Thank you, pls let me know if there's anything that I should do.
This is an OpenAI error. This has nothing to do with Typebot
They say "please check your plan and billing details", I think you should do that then 🙂
It works now. Btw, I would like to know if it is possible to set up specific question and answer in OpenAI block? I'm using it as a customer support chatbot.
also, is it possible to setup AI to represent the company instead of considering itself as a general chatbot?
That's a matter of using the right prompt and with testing ensure that the model you're using tries to fit to the system instructions it was given
thank you but how can i do that using the openAI block?
