404 No thread found

Im geeting this error after button selection.Kindly help.

{
"status": 500,
"body": {
"message": "404 No thread found with id '2024-03-22T05:22:32.354Z'.",
"code": "INTERNAL_SERVER_ERROR",
"data": {
"code": "INTERNAL_SERVER_ERROR",
"httpStatus": 500,
"path": "continueChat"
}
}
}