On my platform, every new customer receives a "New" tag/label. However, I'm creating a small flowchart where a conditional check is made to separate two flows: customers with the tag/label go to X, and those without the tag/label go to Y.
How can I achieve this? I couldn't find anything regarding a condition to check the existence of a tag/label or not. Could you help me?
In my platform, new customers receive a label called "New". Let's suppose that I want customers with this label to be transferred to X and customers who do not have this label to be sent to Y. Simulating a logic in which there are New/Old customers.
The Condition Funnel does not have the option to choose a label to perform its logic. Is it better to understand this?
So, it attributes to a customer conversation on my platform. I can attribute it either through the conversation through a functionality of the same, or through an automation here in TypeBot.
