Open conversation on Chatwoot not working

I am here to help if you need.

create a simple flow and share here to we see how you are doing this.

Hello, @Michaelvips

Thank you for your help

I noticed that my typebot don't shows me the option "Trigger Live chat" on Chatwoot integration option

As you can see in the image, I have only Show widget and Close widget

Typebot selfhosted versionn 2.22.2

@Bruno Mondini Hi, sorry delay I was busy, you don´t need a Trigger Live chat, to work with chatwoot. Here is all the docs you need to make this work https://docs.typebot.io/editor/blocks/integrations/chatwoot.

The name that you may see as Trigger Live chat is just the name of the block, this can be change for any name.

ah.. ok

and about the custom attributes? need to create that rule?
I didn't understand that part

To start a chat and send message don´t need create custom attributes

this is on chatwoot side, not in typebot

right

ok.. I have this simple flow just to test

but the conversation doesn't goes to chatwoot

Maybe this is your error user id do not match with e-mail pattern

remove all user details

I think your error is try use chatwoot with evolution api, are you trying this ?

yes..

can't do this with evolution?

the integration with evolution api do not use the chatwoot block.

You should look for information in the evolution-api documentation or community

hmmmmm

thanks for the info, man

I'll do a research about this

thanks a lot