Log in to community
Share feedback, ideas and get community help
F
M
a
g
E
610
Home
Questions and bug reports
Powered by
Hall
Questions and bug reports
0
Join
on Discord
Unable to create a Typebot account with email
Questions and bug reports
Unable to create a Typebot account with email
0
Join
on Discord
J
JM
4 months ago
I'm trying to sign up with a company email but unable to.
I put in my email into the sign up email field.
I receive a magic link in my inbox.
I click the link and it takes me to the same sign up field as before, and I have to provide the email again, and it simply loops.
The url when clicking the magic link in my inbox shows an error:
https://app.typebot.io/signin?error=Verification
. I’ve tried signing up with both Chrome and Arc browser.
As a note, not sure if it's affecting anything, but the company email system has a security filter that checks emails clicked (Mimecast). Though I haven't had any issues accessing any links before, and this would be the first.
B
3 comments
Share
B
Baptiste
4 months ago
Indeed, since the link is opened by your company filter, then it invalidates the link
B
Baptiste
4 months ago
That's a known issue... Hard to resolve
B
Baptiste
4 months ago
https://github.com/baptisteArno/typebot.io/issues/2
Add a reply
Sign up and join the conversation on Discord
Join
on Discord